Director of Human Resources

SUMMARY: Researches, recommends, implements, and administers all aspects of the Human Resource function to ensure staff and Arts Center human resource policies and practices are aligned with the strategic and operational goals of the Arts Center and are legally compliant. Responsible for implementing and coordinating policies and processes for recruitment, retention, employee relations, employee engagement, talent development, benefits administration, compensation, records management, compliance, reporting, and other functions of human resources management.

Essential Duties and Responsibilities include but are not limited to:


Facilitates the recruitment, interview, pre-employment screening, and onboarding process of all exempt and nonexempt employees.

Responsible for new hire orientation process to include conducting employee sessions, ensuring materials are current, processing paperwork, etc., and coordinating meetings with pertinent departments.

Employee Relations and Employee Engagement

Develops, recommends, and implements personnel policies and procedures; prepares and maintains handbook on policies and procedures; responds to inquiries regarding policies and procedures. Communicates and administrates policies and procedures.

Provides employee relations counseling; serves in an advisory capacity to department heads and supervisors regarding personnel-related practices, policy, and employment laws. Ensures issues are being addressed.     

Conducts fact-finding investigation activities related to complaints and concerns and recommends appropriate resolutions. Serves as a mediator to resolve conflicts and coaches’ employees and management in one-on-one situations. Prepares employee separation notices and related documentation, conducts exit interviews, analyzes the data, and makes recommendations to the management team.

Maintains human resources records, identifies legal requirements and government reporting regulations affecting human resources functions, and ensures that policies, procedures, and reporting are in compliance with federal and state regulations concerning employment.

Administers salary administration program to ensure compliance and equity within organization. Examines museum association wage surveys and the labor market to determine competitive wage rate. 

Administers performance review program to ensure effectiveness, compliance, and equity within organization.

Coordinates management training in interviewing, hiring, terminations, promotions, performance review process, safety, and sexual harassment.


Collaborates in the implementation and administration of benefit offerings and the benefit open enrollment process. Serves as a resource for benefit programs and is well-versed in administration requirements for all benefit plans (e.g. medical, dental, vision, life, flexible spending accounts, etc.), in accordance with plan documents, policies and procedures. Conducts enrollment and open enrollments, claims resolution, change reporting, COBRA notices, approving invoices for payment, annual re-evaluation of policies for cost effectiveness, and communicating benefit information to employees. Works with brokers, outside benefit consultants, vendors, insurance carrier representatives and employees; performs customer service functions by answering and/or directing employee requests and questions. Administers the 403(b) program including eligibility, enrollment and education. With the controller, inputs bi-weekly staff deferrals and quarterly employer contributions.

Assists with Workers Compensation cases and claims and prepares reports for insurance carrier.


Processes and enters all new hires, terminations, employment classifications, and status changes in the payroll system and tracks all entries for the controller.

Maintains HR records and oversees maintenance of required records, both electronic and paper-based.

Administers unemployment insurance processes, represents organization at personnel-related hearings and investigations.

Prepares annual budget of human resources operations.

Schedules and organizes activities such as trainings, employee meetings and staff events.

Participates in administrative staff meetings and attends other meetings as necessary.

Maintains Arts Center organization charts and employee directory.

Performs clerical functions in relation to HR actions and activities. 

Performs other incidental and related duties as required and assigned.


Demonstrates the Arts Center’s values internally and externally; effectively represents the organization in a positive light; maintains strong working relationships with internal and external customers; leads by example by exhibiting ethical and professional behavior; acts as a resource and provides counsel to managers and employees, with respect to HR programs and objectives.

Supervisory Responsibilities                                                 

Reports to the Director and supervises the Volunteer/Intern Coordinator and an HR Assistant (shared with the director).

Education and Experience                                                    

A bachelor's degree in Human Resources or related field and 5+ years of progressive human resources experience or an equivalent combination of education and experience strongly preferred; PHR or SPHR certification ideal. 


Experience with and considerable knowledge of the principles and practices of human resource management and administration and federal and state laws, regulations and compliance procedures as they relate to employment practices.

Able to quickly establish credibility with employees, managers and members of management team.

Exceptional organizational skills, effective oral and written communication skills and excellent interpersonal skills.

Demonstrated strong leadership, collaboration, project management, problem solving, change management and influencing skills.

Proficiency in Microsoft Office (Word/Excel/Outlook).

Able to handle multiple competing priorities, work under pressure, and meet deadlines.

The John Michael Kohler Arts Center is an equal opportunity employer and complies with all EOE and ADA requirements. We are committed to employing a diverse workforce, and we have a strong organizational commitment to racial equity. People of color, gender non-conforming people, people with disabilities, and low-income people are encouraged to apply. Please let us know if we can help make the application or hiring process more accessible for you.

We encourage interested candidates to apply as soon as possible. The position will remain open until filled.

Please send cover letter, résumé, and three professional references to:

John Michael Kohler Arts Center
Human Resources Manager
608 New York Avenue,
Sheboygan, WI 53081
Or email: